Failure Message

Security & Privacy

Security & Privacy
 
Our website offers you safe, secure, and convenient access to your account information 24/7/365. You can manage your entire account relationship with us via the site.
 
Jump to a Pure Savings Plans section below:
UNDERSTANDING THE BASICS
How can I create a username and password for the Nestlé Pure Life website?
In order to enjoy the simplicity of managing your Home & Office delivery account online, simply click here to create a username and password for the Nestlé Pure Life website. A username and password is required for security in order to access your account information online. Please note that email addresses are not accepted as usernames.
How can I access my website account if I have forgotten my password?
If you have forgotten or misplaced your password, click here to access the appropriate log in page which will help you to reset your password. By providing some basic details about your Home & Office delivery account, you will have the opportunity to reset your password and log in to your account. Please remember that passwords are case-sensitive and can be updated any time you log into your account by selecting the "My Profile" section. In addition, for enhanced security, passwords must be reset online and will not be delivered via email.
FEES
Do you charge a fee for your online service?
Nope. Online access is a free service for our home delivery customers. You can use it 24 hours a day, 7 days a week to manage your account.
SECURITY
Is my account information secure? Is your website?
The Nestlé Pure Life website uses the latest technology standards to ensure that our website, and your account information, are 100% secure. We use the industry-leading standard 128 Bit Secure Socket Layer technology to provide a secure environment for our website, your online account, and all of our web transactions.
What is your privacy policy?
You can read our full Privacy Policy by following this link.
TECHNOLOGY
Which web browsers are compatible with our Nestlé Pure Life Home & Office website?
Our Nestlé Pure Life website is designed to be compatible with the following popular web browsers:
PC based web browsers:
  • Microsoft Internet Explorer 8 or higher
  • Mozilla Firefox 1.5 or higher(19.0.2)
  • Google Chrome 32.0.1700.76m and its sub versions

  • Mac based web browsers:
  • Apple Safari 2.0 or higher
  • Mozilla Firefox 1.5 or higher​